Mental Health Services Administrator - Quality Improvement O/P (Finance)

The County of Riverside's - Riverside University Health System - Behavioral Health Department is currently recruiting to fill a Mental Health Services Administrator vacancy with Behavioral Health Quality Improvement O/P.

REQUIRED: Three years of supervisory or administrative experience in a psychiatric or behavioral health setting which included responsibility for program management and evaluation and budget preparation and fiscal control.
License: Possession of a valid license to practice as a Licensed Clinical Social Worker, Licensed Professional Clinical Counselor, or Licensed Marriage and Family Therapist issued by the California State Board of Behavioral Science Examiners.

Quality Improvement - Outpatient, Riverside, CA.
Riverside University Health System - Behavioral Health's (RUHS-BH) Quality Improvement (QI) unit plays a vital role in ensuring the integrity, effectiveness, and efficiency of behavioral health services provided both directly by the department and through contracted community-based organizations. The QI unit supports the department's mission by conducting system-wide performance monitoring, utilization reviews, and providing actionable feedback to enhance service delivery and operational outcomes. The Quality Improvement Administrator leads and manages the daily operations of the QI unit, ensuring compliance with all applicable state and federal regulations. This role is responsible for planning both clinical and administrative reviews of county-operated and contracted provider services, coordinating state audits and reviews with the Department of Health Care Services (DHCS), and facilitating ongoing staff training on clinical best practices. The position will work a 9/80 schedule and requires occasional travel; therefore, a valid California driver's license is required.

The certification list generated from this recruitment may be used to fill other future Behavioral Health Service Supervisor vacancies within Behavioral Health that may occur in the coming weeks.

Under general direction, to plan, organize, and coordinate the delivery of services for a large, regional mental health program for adults and/or children or a comprehensive, multiple-component, mental health program for adults or children for a large regional program or with Department-wide responsibilities; to coordinate with potential contract community organizations, and public and private providers of health, mental health, and social services and other concerned parties; to represent the department on Regional Mental Health Committees and other various committees and advisory boards; and to do other work as required.

The Mental Health Services Administrator plans, organizes and manages 100 or more employees through six or more subordinate supervisors and performs 1) the full scope of administrative and operational responsibilities for a large, regional, mental health program responsible a) for adults and children within an assigned geographic area or b) for a comprehensive multiple component, mental health program for adults or children; or 2) develops, implements, administers, and maintains the standards for treatment and services of the largest, most comprehensive, mental health programs with Department-wide responsibilities. Incumbents receive program and policy direction from the Deputy Director, Mental Health Services or higher level class while clinical direction is received from the Program Chief, Mental Health Services. The Mental Health Services Manager is distinguished from the Mental Health Services Administrator in that the latter plans, organizes and manages mental health services for a specialized population or a program unit through five or less subordinate supervisors and a team of less than 100 employees. This class is distinguished from the next higher level class of Deputy Director, Mental Health Services in that the latter provides administrative and program direction to subordinate managers and assists senior management in department-wide program planning and policy formulation.

Meet the Team : https://www.rcdmh.org/• Plans, organizes, and manages the delivery of services for a large, regional or county-wide mental health program for adults and children or a comprehensive, multiple-component, Mental Health Program with county-wide responsibilities.

• Provides program guidance to multi-disciplined, mental health staff; plans, organizes, assigns, directs and evaluates the work of subordinate supervisory staff; reviews and evaluates staffing patterns, coordinates interviewing, personnel selection and development, and implements disciplinary action, when required.

• Assesses the needs of the communities served to determine program and service priorities; coordinates with the Deputy Director of Mental Health Services and the regional Board of Supervisor's staff to address Mental Health issues identified by County Supervisors; evaluates the effectiveness of existing programs, and within agency guidelines recommends and/or implements new or modified programs; reviews policies, procedures and methods used for effectiveness and consistency with service goals.

• Continually evaluates and assesses operations relative to effective utilization of resources and achievement of goals and implements changes as necessary; may review and evaluate treatment standards, and therapeutic techniques of clinic staff to ensure patients are receiving correct and adequate diagnosis and treatment.

• Keeps abreast of all local, State, Federal, and other regulatory agency laws, rules, regulations, and policies and procedures applicable to assigned programs to ensure compliance; may review and recommend revisions to existing or develop new program policies, procedures, and methods used for effectiveness and consistency with service goals.

• Meets with the Deputy Director, Mental Health Services or higher, to identify staffing, equipment, material and supply needs; prepares budget estimates and justifications for assigned programs and maintains cost controls to assure compliance with budget provisions.

• May develop, administer, and monitor contractual agreements with private and public mental health service providers; may monitor program to ensure compliance with contact provisions; may recommend procedural and operational changes to maximize service delivery; may recommend remedial action to correct any noted deficiencies to ensure continuation of contracts.

• Acts as liaison and represents Riverside County Mental Health in relationships with service providers, county departments, state or other funding sources and community and business organizations; participates in a variety of internal and external meetings, committees and coalitions; interacts with various planning councils and boards; answers questions and provides training and technical assistance as required; participates in management meetings to assist in the development of department-wide policies.

• Directs and ensures the maintenance of records, preparation of reports, and the clerical and housekeeping functions necessary for program operations; prepares correspondence and reports as required.OPTION I

Education: Possession of a Doctorate degree in clinical psychology from an accredited college or university.

OR OPTION II

Education: Graduation from an accredited college or university with a Master's degree in social work, nursing, psychology, mental health or health care administration, public or business administration or a closely related field. (A Bachelor's degree from an accredited college or university in a related field and additional qualifying experience may substitute for the required Master's degree on the basis of 30 semester or 45 quarter units equaling one year of full time experience.)

AND

Experience (both options): Three years of supervisory or administrative experience in a psychiatric or mental health setting which included responsibility for program management and evaluation and budget preparation and fiscal control.

Knowledge of: The principles of public administration and personnel management as they apply to the operation of community mental health programs; the principles and techniques of budgetary analysis, preparation and control; the range of treatment services provided by comprehensive community mental health programs; the clinical principles of mental health treatment; public and private resources available to provide mental health services; the principles of community organization; the characteristics and social aspects of mental and emotional disturbances and their effect on the individual in the community; the principles, procedures, and techniques used in mental health program planning and evaluation; current trends in the field of mental health and the laws, rules, regulations and policies which affect the operation of a community mental health program; the administrative organization of and the services and operations normally provided by County government; contract development, negotiations, and administration including evaluation methods to ensure contract compliance.

Ability to: Manage a comprehensive mental health program; develop effective channels of communication to foster the confidence and cooperation of a variety of community groups; organize County and community resources and contract providers to service and community and achieve program goals; determine the need and priority of mental health services in the community; communicate effectively both orally and in writing; analyze service delivery and administrative problems, generate and evaluate alternatives, reach practical conclusions, formulate recommendations and institute effective solutions; establish and maintain effective working relationships with public and private agencies, community organizations, public officials, other staff members and individuals; prepare clear and concise reports; understand and interpret the laws, rules, and regulations applicable to community mental health programs and the detailed provisions of contractual agreement.Qualified applicants may be considered for future vacancies throughout the County.

Questions: For further information regarding this posting, contact the recruiter:
Jeremy Holforty at: jholfort@rivco.org or 951-955-5558.