Director of Rooms - Hilton Tampa Downtown (Finance)

Job Summary
We are looking for a seasoned Director of Rooms to lead the overall operations of our Rooms Division, which includes Front Office, Housekeeping, and Security. This executive leadership role is responsible for driving guest satisfaction, operational excellence, team performance, and brand compliance. The ideal candidate is a strategic leader and effective communicator who thrives in a dynamic hotel environment and has a strong track record in team development, financial oversight, and interdepartmental collaboration.

What will I be doing?
Key Responsibilities

• Lead and manage department heads across Front Office, Housekeeping, and Security to deliver exceptional guest experiences
• Partner with Revenue Management, Engineering, and Food & Beverage to ensure cohesive operations and strategic alignment
• Monitor and enhance guest service programs (e.g., SALT) to drive satisfaction, loyalty, and service consistency
• Analyze department financials, forecasts, labor, and productivity reports to ensure profitability and cost control
• Recruit, mentor, and develop departmental leadership and build a culture of high performance, engagement, and accountability
• Ensure full compliance with Hilton brand standards, safety regulations, and cleanliness protocols
• Serve as Executive Committee member contributing to property-wide strategy and decision-making

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!