Housekeeping Supervisor (Maintenance)
Key Responsibilities:
- Supervise and coordinate the activities of housekeeping staff, including room attendants, janitors, and laundry personnel.
- Inspect rooms, public areas, and workstations to ensure cleanliness and adherence to quality standards.
- Train new employees on cleaning procedures, safety protocols, and company policies.
- Create and manage staff schedules to ensure adequate coverage during all shifts.
- Maintain inventory of cleaning supplies and equipment; place orders as needed.
- Address and resolve guest or client complaints promptly and professionally.
- Ensure compliance with health, safety, and sanitation standards.
- Report maintenance issues or safety hazards to the appropriate department.
- Assist with cleaning duties during peak times or staff shortages.
- Prepare reports on staff performance, room status, and supply usage.
- High school diploma or equivalent; additional certification in hospitality or facility management is a plus.
- Minimum of 2-3 years of housekeeping experience, with at least 1 year in a supervisory role.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal abilities.
- Ability to lead and motivate a team in a fast-paced environment.
- Familiarity with cleaning chemicals, supplies, and equipment.
- Basic computer skills for scheduling and reporting.
- Ability to stand, walk, bend, and lift for extended periods.
- Must be able to lift up to 30 lbs. and operate housekeeping equipment.
