Mail Services Admin (Onsite-Omaha, NE) (Finance)
The Mail Services Admin will report to the Admin Services Manager in the CDB Back Office Operations department. This role is responsible for being a front-line team member in the Omaha, NE Distribution center. The role requires attention to detail needed to ensure high quality output that is free from errors.
Responsibilities:
- Starting and operating commercial-sized printers and other distribution center equipment each morning to ensure smooth workflow and minimal downtime
- Producing hard copies of letters, statements and other printed materials
- Opening, sorting, and processing incoming mail, for scanning and distribution to other departments
- Receiving and recording incoming UPS, FedEx and priority mail packages for processing
- Digitizing physical documents by scanning them into electronic formats
- Checking scanned documents for clarity, completeness, and accuracy
- Looking up accountholders in transactional databases
- Applying necessary metadata tags to documents scanned to Laserfiche
- Processing reports for bank deposits
- Assisting internal customers with their printing and scanning needs, providing guidance on best practices, and addressing any issues or concerns
- Consulting with external suppliers and equipment and print vendors as needed to ensure continuity of business
- Using specialized software for document management and scanning operations
- Complying with security protocols to protect sensitive information during scanning and printing processes
- Performing routine maintenance on printers, resolving print errors, and ensuring optimal printer performance
- Shredding sensitive documents to ensure confidentiality and secure disposal
- Performing all tasks needed to prepare documents that need to be retained for a certain period of time for secure storage at Iron Mountain
- Utilizing professional transportation for the delivery and pickup of mail
- Helping to monitor the inventory of supplies such as paper, check stock, ink, toner, envelopes and other consumables
- Other duties as assigned
