IT - Customer Experience Intern (Summer 2026) (Information Technology)

What You Will Do

• Learn how to improve web solutions to meet Customer Experience needs by using Customer Journey and personas.
• Learn importance of UX and web design to build user stories and provide overall solution design for development teams.
• Learn web architecture skills such as security, domain management, web certificates, hosting, use of content/site management etc. to build web sites.
• Learn the use of tools that integrate with websites to enable continuous improvements and updates such as content/site management, Digital Asset Management tools, etc.
• Learn use of analytic tools to learn and define future improvements for the website such as Googly Analytics, SEO, Data Analytics, Customer feedback, etc.
• Learn the digital technology stack and ecosystem along with web application development practices and techniques that enterprises use to deliver customer-facing solutions and enhancements.
• Assist in testing and quality control of features in development.
• Learn how to integrate Chat and other AI agents to help with the user experience
• Understand the security challenges for customer facing sites and means to avoid

How You Will Do It

• Learning Customer Journey mapping, persona identification, idea and backlog generation with associated benefits, and process to define and justify customer experience improvements.
• Creating UX and writing user stories with details needed for the development team to provide story points.
• Understand infrastructure/network requirements and work with the development team to ensure build meets requirements.
• Designing and making site updates using content management solutions, digital asset management tools, email sign up, and updating data within the Global Knowledge Base and CXP.
• Utilizing tools to define benchmarks and metrics to measure success and improvement opportunities for implemented solutions.
• Participating in our full-cycle process for design, estimations, development, testing, and release using Agile methodologies

What We Look For

• Currently enrolled as a full-time student at an accredited U.S. college or university.
• Pursuing an undergraduate degree in Computer Science and/or related field.
• Ability to be in the greater Milwaukee area in the summer.
• Duration: Summer 2026. Up to 40 hours per week. Part-time during the school year may be available.
• Working Arrangements: Hybrid internship – must have a quiet workspace away from interruptions, with the option to work in the office. Be able to maintain regular contact with the supervisor/team via virtual methods.
• PLEASE NOTE that applicants must be authorized to work for any employer in the US without the need for sponsorship, now or in the future.

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What you get:

• Global market strength and worldwide market share leadership

• HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility

• Clarios has been recognized as one of 2025's Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.

Who we are:

Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials—setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios—where your power meets endless possibilities.

Veterans/Military Spouses:
We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion—where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law.

A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.

To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.