Business (Analyst) Manager (Finance)
Sierra7, Inc. is seeking an experienced Business (Analyst) Manager to provide leadership and oversight of business analysis activities in support of the Department of Veterans Affairs (VA) Veteran Experience Services (VES) Eligibility and Enrollment 2.0 program initiative. This role will ensure business requirements are effectively captured, analyzed, and translated into technical and operational solutions that enhance the Veteran experience while improving accuracy, efficiency, and compliance across enrollment processes. This person will coordinate with program stakeholders and serve as a primary liaison between business operations and technical development teams.
This position is primarily remote with occasional travel to the DC/VA/MD area for program meetings or conferences.
Position Responsibilities:
Lead and manage business analysis activities across the E&E 2.0 program to ensure requirements are aligned with program goals and VA priorities.
Oversee development of business requirements documents, user stories, use cases, and process workflows.
Ensure effective collaboration between analysts, program managers, product owners, and technical teams to validate requirements and ensure traceability.
Facilitate requirements workshops, stakeholder interviews, and working groups to capture and refine business needs.
Serve as a point of escalation for complex requirements issues and conflicts, ensuring timely resolution.
Provide support and guidance on best practices, tools, and methodologies.
Support governance processes by ensuring requirements are documented, prioritized, and approved in alignment with program objectives.
Partner with QA and testing teams to ensure requirements are fully validated and met during solution implementation.
Track and report on progress of requirements management activities, providing transparency to senior leadership and VA stakeholders.
Identify opportunities for process improvements and recommend enhancements to streamline Veteran eligibility and enrollment experiences.
Performs other duties as assigned.
