Billing Specialist (Finance)
Job Description
The Billing Analyst is responsible day-to-day billing activities within their assigned workstream. This role contains data entry with a focus on problem-solving.
The salary for this position will be commensurate with education or work experience.
What You Will Be Doing.
- Analyzes, audits, researches, and uses problem-solving skills to address billing issues.
- Administrates customer billing in electronic portals: Taulia, Cortex, Coupa, Ariba, Open Invoice, and others as needed. Coordinates with internal and external contacts to address any billing issues.
- Accurately maintains billing and customer records. Assist with customer onboarding process as needed. Utilizes Standard Operating Procedures to determine when to escalate exceptions to established processes and procedures.
- Establishes and maintains effective working relationships with employees, customers, providers, and all others contacted during work using principles of excellent customer service.
- Creates and maintains SOP documentation.
What We Are Looking For.
- Education: Associates degree or equivalent work experience.
- Minimum 1-3 years of experience in an accounting, office management, or customer service-related role.
- Resourceful problem-solving, self-confident analytical skills, and detail orientation are fundamental skills in this role.
- Experience with ERP systems. Experience with Oracle preferred.
- Experience with electronic portal invoicing, customer onboarding, and maintenance, and day-to-day billing, preferred.
What You Will Get In Return.
- Generous salary and bonus program(s)
- Low-cost Medical, Dental, and Vision insurance
- Retirement plan with employer matching contributions
- Attractive vacation programs
- Inclusive Group Life insurance
- Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
- Rewarding employee referral program
- Valuable employee training program(s)
Responsibilities
The Billing Analyst is responsible day-to-day billing activities within their assigned workstream. This role contains data entry with a focus on problem-solving.
The salary for this position will be commensurate with education or work experience.
What You Will Be Doing.
- Analyzes, audits, researches, and uses problem-solving skills to address billing issues.
- Administrates customer billing in electronic portals: Taulia, Cortex, Coupa, Ariba, Open Invoice, and others as needed. Coordinates with internal and external contacts to address any billing issues.
- Accurately maintains billing and customer records. Assist with customer onboarding process as needed. Utilizes Standard Operating Procedures to determine when to escalate exceptions to established processes and procedures.
- Establishes and maintains effective working relationships with employees, customers, providers, and all others contacted during work using principles of excellent customer service.
- Creates and maintains SOP documentation.
What We Are Looking For.
- Education: Associates degree or equivalent work experience.
- Minimum 1-3 years of experience in an accounting, office management, or customer service-related role.
- Resourceful problem-solving, self-confident analytical skills, and detail orientation are fundamental skills in this role.
- Experience with ERP systems. Experience with Oracle preferred.
- Experience with electronic portal invoicing, customer onboarding, and maintenance, and day-to-day billing, preferred.
What You Will Get In Return.
- Generous salary and bonus program(s)
- Low-cost Medical, Dental, and Vision insurance
- Retirement plan with employer matching contributions
- Attractive vacation programs
- Inclusive Group Life insurance
- Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits
- Rewarding employee referral program
- Valuable employee training program(s)
