Operations & Analytics Manager (Finance)

Job Description:

The Operations & Analytics Manager leads forecasting and planning and is essential for day-to-day operations on our Walmart and Sam's Club sales teams.

What are we looking for?

• Bachelor's degree preferred but not required
• 3-5+ years of experience in sales, forecasting, strategy, operations or analytics (CPG experience strongly preferred).
• Strong skills in Excel, BI tools (Power BI, Tableau, etc.), and syndicated/POS data (Nielsen, IRI, Scintilla, Madrid).
• Proven ability to lead meetings and drive alignment across cross-functional teams and senior leadership.
• Excellent communication and facilitation skills, with comfort presenting to leadership audiences.
• Strong organizational and process management capabilities.

What will be your key responsibilities?

• Lead the sales forecasting process on Walmart and Sam's club, ensuring forecasts reflect sales inputs, promotions, and market trends.
• Serve as the operations lead for the Mars Walmart and Sam's teams, managing meeting cadences, aligning local leadership, and ensuring consistent execution of sales processes.
• Deliver analytics, insights, and operational leadership that improve forecast accuracy, strengthen customer planning, and support sales team performance.

Sales Forecasting & Planning

• Own the rolling customer-level forecast process for sales inside of algorithmic based Salesforce planning system.
• Integrate sales team inputs, POS data, promotions, and distribution updates into forecast recommendations.
• Track forecast accuracy, diagnose drivers of variance, and recommend adjustments.

Operations Leadership

• Lead sales operations meetings with local leadership, ensuring clear visibility of performance and priorities.
• Drive alignment across sales and supply chain through structured meeting cadences.
• Act as the process owner for sales forecasting and operations, ensuring consistency and accountability across teams.

Analytics & Insights

• Provide data-driven insights on product performance and forecast accuracy.
• Develop dashboards, scorecards, and tools that enable sales teams to track and act on shipment and forecast data.
• Translate complex data into clear, actionable guidance for sales leadership and customer teams.

Process & Capability Building

• Continuously improve forecasting methods, reporting processes, and meeting effectiveness.
• Champion adoption of advanced tools, syndicated data, and POS analytics to enhance sales planning.
• Train and support sales teams in applying forecast insights and operational best practices.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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