Group Reservation Coordinator- Hilton Americas Houston (Administrative)
The Hilton Americas Houston is looking for a Group Reservations Coordinator to join their exceptional team! This role offers a fantastic chance to collaborate closely with key hotel departments, ensuring top-notch service for our groups. It's an exciting opportunity to advance your career in the hotel industry and be part of one of the Hilton Managed properties in our portfolio. Join us for a rewarding journey in hospitality!
This is a full-time position with shifts from Monday - Friday 8:00am - 5pm.
We offer amazing benefits including but not limited to:
- Discounted hotel rates worldwide available
- Discounted Lunch daily
- Complimentary parking
- Medical, dental & vision insurance
- 401k with corporate match
- Competitive PTO package that starts accruing on Day 1
- Opportunities for career growth
What will I be doing?
- Processes group reservation information including rooming lists, suites, resumes and billing requirements.
- Works with the revenue team to set up pricing and inventory for groups utilizing OnQ and ensuring accuracy
- Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office.
- Processes reservation request calls as appropriate, assists internal and external customers.
- Coordinates and implements department activities and projects.
- Provides clerical support and assistance to management.
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What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
