Temporary Human Resources Clerk - CN / Senior Human Resources Clerk - CN (Finance)

The County of Riverside's Department of Human Resources - Temporary Assignment Program (TAP) is hiring two Senior Human Resources Clerks (CN) and two Human Resources Clerks (CN) to support the Employee Services, Pre-Employment, and Recruiting divisions. These are full-time, temporary roles based in Riverside, CA.

Employee Services (Senior HR Clerks)

The selected candidates will be responsible for providing support to the Employee Services Team with payroll, benefits, new hires, clerical support with phones, processing badges, and filing.

The HR Clerk will be responsible for assisting the TAP HR Technicians with following up with candidates who need to schedule Livescans, physicals, and completing onboarding documents. This position will also be responsible for assisting with I-9 inspection of physical documents, scanning, and uploading into NeoGov. Lastly, this position will assist with answering calls and questions regarding candidates' pre-employment process.

Pre-employment (Onboarding- HR Clerk):

The selected candidate will be responsible for scheduling Live Scans, coordinating occupational health appointments, tracking the status of candidates as they advance through the pre-employment process, and organizing start dates with departments.

Candidates must have the ability to manage multiple assignments effectively, pay close attention to detail, and maintain an organized workload.

Candidates must also be computer literate with intermediate skills in Microsoft Office Suite.

This position performs the most difficult clerical functions which are encompassed in the administration of County Human Resources (HR) programs, and serves in a lead capacity over others in the performance of the work; provides lead supervision and coordinates the processing of HR transaction forms, employee insurance forms, payroll attendance reports, and maintenance of HR records; interprets and applies complex rules and regulations; serves as the resource specialist and representative to operating departments of a HR program and function; performs other related duties as required.

Recruiting (HR Clerk):

The HR Clerk will provide essential clerical and administrative support to the recruiting team. Key responsibilities include moving candidates forward to the pre-employment stage within the applicant tracking NeoGov to ensure timely processing. The HR Clerk will verify that Applicant Screening Questionnaires (ASQs) are properly uploaded into each candidate profile and maintain accurate documentation for compliance and audit purposes. Additionally, the HR Clerk will manage the TAP ROV mailbox by sending out and responding to candidate correspondence, providing clear communication and timely responses to inquiries.

Competitive candidates will possess:
Intermediate or advanced Microsoft skills with Outlook, Excel, Word, Teams and PowerPoint.
PeopleSoft Application and NeoGov experience.
Great customer service and the ability to multi-task.

Work schedule: Monday-Friday 8:00 am - 5:00 pm; Overtime required as needed.

Meet the Team!
Human Resources Department seeks and develops talented professionals who fit a highly engaged and collaborative culture. The Temporary Assignment Program (TAP) recruits and hires temporary employees for all County departments.

TAP Benefits: https://rc-hr.com/files/users/user81/2024%20TAP%20Flyer.pdf (Download PDF reader) Human Resources Clerk - Examples of Essential Duties (may include but not limited to)
• Prepare personnel transaction forms for a variety of classifications and personnel actions in accordance with applicable Salary Ordinance provision, Board resolutions or minute orders, and other County regulations, policies or procedures.

• Set up and maintain employee personnel files, departmental position control files and other personnel records; compile data and prepare routine statistical and narrative reports relating to the departmental work force profile for affirmative action reporting, employee turnover trends, staff utilization patterns, and other personnel-related matters and processes.

• Audit attendance reports for completeness and conformity to County Salary Ordinance requirements and departmental policies and maintain files of the same; supervise and/or participate in the preparation of the bi-weekly payroll reports for the Auditor-Controller's Office; collect information and write memos to Payroll for complex or non-routine payroll corrections.

• Facilitate the arranging of hiring interviews; monitor the receipt of hiring interview results from appointing authorities and audit the interview logs for completeness and conformance to County and departmental procedures; maintain departmental promotion and transfer eligibility lists and refer individuals to departmental appointing authorities as requested.

• Inform new employees of County and departmental policies and procedures regarding personnel and payroll reporting requirements; explain and answer questions regarding available employment and benefits; assist employees in completing various enrollment forms; instruct departmental personnel in proper procedures for completing time sheets, retirement forms, work injury reports, leave of absence requests, and other personnel related documents.

• Compose and type general correspondence and other materials; may develop new departmental personnel forms and procedures to improve efficiency and/or comply with new personnel policies and regulations; may act as a lead worker over clerical staff performing personnel functions; train new employees.
Sr. Human Resources Clerk - Examples of Essential Duties (may include but not limited to)
• Process enrollments and changes in employee benefits; set up procedures for performing employee benefit transactions; maintain HR records; design forms.

• Assist line departments in the processing of benefit enrollment, changes in employee benefits, preparation of HR transactions, and interpretation of HR policies, procedures and regulations.

• Research and inform employees and/or administrative staff about HR policies and procedures and benefit information.

• Determine own work priorities to meet deadlines.

• Coordinate the impact of employee eligibility or change of status in benefit programs with other divisions, departments and organizations.

• Compile and calculate data and verify its accuracy; prepare reports and recommendations.

• Advise employees at all organizational levels of the procedural processes of HR programs (e.g., Public Employees' Retirement System (PERS)) and the benefits and requirements of healthcare programs.

• Assist employees in identifying and comparing benefit options; inform new employees of County and departmental policies and procedures regarding HR and payroll reporting requirements. HR Clerk ($19.2072- $28.5631/hour)

OPTION I
Experience: Three years of clerical experience.

OPTION II
Education: Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field.

Experience: Two years of clerical experience.

OPTION III
Education: Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field.

Experience: Two years of clerical experience.

Sr HR Clerk ($21.0868- $31.3786/hour)

OPTION IExperience: Three years of clerical experience which must have included at least one year of primarily performing HR clerical processes and working with HR rules and regulations.

OPTION IIExperience: Three years of clerical experience which must have included at least one year of primarily performing HR clerical processes and working with HR rules and regulations. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field may substitute for one year of the general clerical experience.)

OPTION IIIExperience: Three years of clerical experience which must have included at least one year of primarily performing HR clerical processes and working with HR rules and regulations. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education or a closely related field may substitute for one year of the general clerical experience.)

ALL OPTIONSKnowledge of: Laws, rules, regulations, and procedures pertaining to HR practices; HR and payroll recordkeeping practices; HR procedures and forms used to effect changes in employee benefits; office practices and procedures, including preparing correspondence and reports, filing and operating electronic office equipment.

Ability to: Coach other employees in HR clerical work; interpret, apply and explain complex rules, procedures and guidelines; develop and modify clerical procedures and HR recordkeeping systems; work independently in the absence of specific instructions; compile and organize data and prepare statistical and other reports; work effectively with employees at all organizational levels and the public; speak and write effectively; type 45 net words per minute.Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Based on the number of applications received, this posting may close without notice.

Qualified applicants may be considered for future vacancies throughout the County.

Recruiter Information:

For specific questions regarding this position, contact Cindy Mendez at Cmendez @rivco.org.