Assistant General Manager - Aquatics (Security)

The Jeff Rouse Swim & Sport Center is currently accepting applications for an Assistant General Manager Aquatics (AGM Aquatics). This leadership position is responsible for the overall direction, coordination, and supervision of the Aquatics Department. The AGM Aquatics will directly manage aquatic staffincluding hiring, training, evaluating, and schedulingand oversee all aquatic programs with a focus on optimizing pool usage and meeting the needs of our community.

Core responsibilities include managing the Colorado Timing System (CTS) for swim meets, coordinating aquatic facility rentals (with a primary emphasis on swim meets), and maintaining CPO-certified pump room operations. The AGM Aquatics will also oversee aquatic membership relations and collaborate with the Group Fitness Coordinator to schedule lane usage for water fitness classes. This position supervises three direct reports: the Swim Meet Manager, Swim Coordinator, and Aquatics Director.

The AGM Aquatics should have experience in competitive swimming either as an athlete or coach, and be capable of teaching or substitute coaching for swim teams, youth and adult swim lessons, or lifeguarding as needed. Additional duties include securing local, state, regional, and national aquatic events, maintaining pool equipment and functionality, and ensuring compliance with safety and operational standards.

Essentials Duties and Responsibilities
Operates pools and equipment in accordance with all state and local bathing code provisions and arrange for immediate corrections of any violation found during periodic inspections by appropriate authorities.Develops and implements a full range of aquatic programs to meet the needs of the membership and the surrounding community, including innovative means of serving the underserved and underprivileged segments of the community. Programs to consist of swim lessons, group exercise programs, community partnership programs, physical therapy rehab providers, etc.Selects, trains, evaluates, and retains staff to provide appropriate services to the community as lifeguards, swim instructors, and coaches. Enforces all personnel policies and guidelines in accordance with JRSSC policies. Conducts annual reviews for all aquatic staff and suggests salary increments to the appropriate supervisor. Acts as a representative for all aquatic staff and issues at JRSSC management team meetings.Teaches swim lessons and lifeguards on an as needed basis.Through efficient allocation of facility and human resources, contributes to the membership development and retention of JRSSC members, placing the needs of the members as a key priority at all times.Participates as a vital part of the JRSSC Management team to provide exemplary services to the community. This includes sharing responsibility as the building supervisor (MOD) as necessary, participation in special events, fundraising campaigns, and shared leadership duties as assigned periodically. Attends JRSSC meetings as required.Develops department budget and provides daily, weekly, and monthly monitoring of department finances.Provides information to supervisor, as required, to complete monitoring of monthly financial performance.Requires great communication skills, both verbal and writtenMust be extremely professional in appearance, demeanor, and communicationMust have excellent leadership skillsMust have excellent customer service skills including a strong background and ethos of customer serviceMust be an effective leaderMust be able to clearly communicate expectations of fellow team members and hold the team responsible for goal achievementsMust be detail-oriented and have outstanding organizational skillsMust have strong time-management skillsAbility to maintain focus in a high-volume, fast-paced environmentMust be able to work under pressure and be decisiveMust be able to handle difficult situationsAbility to motivate employeesAbility to multi-task and prioritizeMust be a team playerAbility to remain calm and focus in an emergency situationMust have strong problem-solving skillsMust be able to work irregular shifts to include days, nights, weekends, and holidays as neededStrong fitness knowledge and experience developing programs and working with people of varying ages and backgrounds.Knowledge of pool filtration system, rescue equipment, computer and office equipment.Knowledge of & respect for Jeff Rouse Swim and Sport Center MissionKnowledge of the rules and regulations of JRSSC, including its Personnel Handbook, and abide by themPerform other duties and responsibilities as needed, required, or assigned by the General Manager
Supervisory Responsibilities
Manages 2-3 subordinate supervisors who supervise a total of 20-30 employees.Carries out supervisory responsibilities in accordance with JRSSCs policies and applicable laws including:
Training employeesPlanning, assigning, and directing workAppraising performanceRewarding employeesCounseling employees, addressing complaints and resolving problems