Dispatcher (Administrative)
The the pay range for this role is $27.34-$30.38/hour.
Responsibilities:
- Coordinate, schedule and assign drivers and trucks based on customer requirements.
- Build loads, runs and schedule customer deliveries or pick-ups & ensure safety compliance is met in all circumstances.
- Create freight bills and assign to trucks.
- Send load information to truck drivers through Issac Instruments/ TruckMate systems.
- Ensure follow up with drivers to execute loads as instructed by customers and delivery standards & requirements.
- Communicate effectively with customers and truck drivers.
- Communicate with Safety group and ensure prompt communications regarding incidents and or accidents.
- Advise, coordinate and arrange permits with compliance group.
- Ensure load details, notes and critical information is entered into load sheets and orders at all times to ensure seamless billing process.
- Support and back-fill other Fleet Coordinators as required as well as assist other team members in related activities.
- Other duties as assigned.
Qualifications:
- Completion of post-secondary education required
- 1 to 2 years of dispatch experience preferred
- Knowledge of trucking industry preferred
- Effective written and verbal communication skills
- Able to work under pressure and manage competing deadlines
- Strong computer skills including Microsoft Word, Outlook and Excel
- Able to work in a team and independently.
- Experience using a web-based ERP system is a strong asset
- Experience using Truckmate 2020 preferred
#LI-TS1
#SAMDR
