Systems Admin II (Finance)

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Systems Administrator II to join our team in Houston, Texas.

Job Description: The Systems Administrator II position provides day-to-day technical support for existing customer installations as well as new deployments of proprietary multi-server tolling applications. Responsible for working both independently and in coordination with the help desk to resolve issues in a timely manner. Communicates highly technical information to both technical and nontechnical personnel.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Responds to requests via the helpdesk in the most expedient manner possible.
• Provides troubleshooting and repair for moderate network solutions.
• Quickly identifies and repairs common problems.
• Evaluates interface between users, hardware and software, and operational and performance requirements of overall desktop system.
• Maintains servers, user accounts.
• Daily system maintenance review, such as systems log, antivirus server logs, etc.
• Provides monitoring and reports of the operational status of LAN/WAN environment as needed.
• Interacts with vendors.
• Installs and configures Server hardware.
• Recommends the acquisition of new hardware and/or software as needed.

Training Schedule (First 6 Months):

• During the first 6 months, you will undergo comprehensive training to gain a thorough understanding of our systems, processes, and tools. This will also provide you the opportunity to work closely with senior team members and develop the skills needed for the role.
• Shift: 6:00 AM - 3:00 PM (Monday - Friday)

Post-Training Schedule (After 6 Months):

• After the initial 6 months of training, you will transition into one of the regular shift schedules below to support our systems.
• Shift: 2:00 PM - 11:00 PM (Monday - Friday) or 10:00 PM - 6:00 AM (Monday - Friday)

Education: Associate degree from a two-year college or technical school or equivalent combination of education and work experience.

Required Skills & Experience:

• 5 years of Systems Administrator experience
• Must be able to work well in a stressful situation such as an entire system malfunction.
• Experience implementing and administrating failover clusters.
• Experience implementing Hyper-V Virtual machines on a failover cluster.
• Knowledge of Networking (understanding LAN/WAN, Cisco products)
• Experience troubleshooting Windows Server (2008 or higher)
• File Transfer Protocol server experience
• VPN knowledge
• Microsoft SQL database understanding
• Excellent written and verbal communication skills

Desired Skills:

• Dell server experience
• Extensive working knowledge of computer operating systems
• Experience troubleshooting Active Directory
• CrowdStrike Endpoint knowledge
• Hyper-V Experience
• WSUS Experience