CMM (Software) Product Instructor (Education)
Position Summary
Perform functions to promote sales and development of Mitutoyo America products by providing software instruction and support to customer and Mitutoyo America personnel.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.
What You'll Do:
1. Provide instruction and conduct software demonstrations for customers and Mitutoyo America personnel as required.
2. Develop and maintain training plans, lesson plans and supporting training materials.
3. Assist customers and Mitutoyo America personnel in resolving software problems.
4. Perform beta testing of new software and prepare reports on performance.
5. Provide customers with software support as required.
6. Prepare and submit required reports in a timely manner.
7. Participate in Mitutoyo America and distributor trade shows.
8. Keep informed on Mitutoyo America products, effective demonstration methods, industrial trends and competitor activities. Communicate new developments.
9. Participate in sales training and product knowledge sessions as required.
10. Routinely maintain CRM.
Skills You'll Need:
- Experience in CMM software and measurement systems (e.g., MCOSMOS, Calypso, PC-DMIS, etc.) preferred.
- Strong communication and presentation skills.
- Ability to translate complex technical information into clear, instructional content.
- Proven ability to troubleshoot and resolve software-related issues.
- Willingness to travel for training and demonstrations.
- Familiarity with CRM systems is a plus.
Why Choose Mitutoyo?
Mitutoyo America offers a collaborative work environment, opportunities for professional development, and a chance to work with world-class technology that drives innovation across industries. If you're passionate about education, problem-solving, and technical excellence, this is the role for you.
We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:
- Competitive Salary package - $69K - $72K
- Minimum 17 days PTO plus at least 10 paid holidays per year
- Shut down period at the end of the year
- Medical, Dental, Vision & Life Insurance
- STD, LTD, Employee Assistance Program
- 401(k) Plan plus company match
- Tuition Reimbursement
- Service Recognition
- Company Vacation House in Florida
Supervisory Responsibilities: There are no supervisory responsibilities for this position.
Work Environment: Office Environment.
Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Position Type and Expected Hours of Work: This is a full-time position.
Monday – Friday 8:30AM-5:00PM
Travel: Up to 50% travel is required with an average of up to 5 hours driving at one time.
Required Education and Experience: Education equivalent of four year degree; additional specialized training. Five years' experience.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reports to: Regional Sales Manager
Equal Opportunity Employer: Disability & Veteran
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
